Stella had banked with a big bank for years. Her life as a realtor was already hectic, juggling multiple listings, meeting clients, and managing her finances. She needed a bank that made things easier, not harder.
The Breaking Point:
One day, after a particularly frustrating visit to her big bank where she felt like just another number, Stella realized she needed a change. The impersonal service and high rates were simply not worth it. That experience was the last straw.
A Glimmer of Hope:
Stella remembered seeing SUN Credit Union at a real estate expo in Hollywood. To her, we seemed different – more personal and understanding of her needs. Curious and hopeful, she decided to give us a try. Between showings, she quickly got online and opened an account. The process took less than 10 minutes – a perfect fit for her busy schedule.
The SUN Credit Union Experience
From the moment Stella joined, she felt the difference. She received a friendly phone call welcoming her and offering assistance. The personal touch didn’t stop there. Our member service representatives recognized her instantly when she walked in to make a large deposit, greeting her with a bright smile. Stella was no longer just another number; she was part of the SUN family.